XTERMPRO / Support
A clear next step.
Start with a guide, or send a focused, redacted report.
Common questions
Which package should I choose?
Use arm64 for Apple Silicon, amd64 for Intel Macs, or x64 for Windows. Linux is experimental and awaiting release.
Why is a feature missing?
Check your installed version, platform, package components, permissions and service configuration. Source code may describe features not included in your package.
Is RDP ready for everyday production use?
RDP is a development preview. Component availability and remote policies apply.
Do AI and iChat work without setup?
They require compatible services, credentials, account permissions and the relevant package components.
What should I do if a file will not save?
Keep the editor open. Check free space and permissions, then export a copy to a writable location before retrying.
Help us reproduce the problem.
Include the app version and package source, OS and CPU architecture, time and timezone, steps, expected result and exact error. Remove passwords, tokens, private keys and private host details from attachments.
Troubleshooting →Contact
yzmeng1688@gmail.com